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Discussion - Software / Re: FT602ChipConfigurationProg.exe Communication Error
« on: April 22, 2024, 01:44:42 PM »
Hello,
This issue has been root caused.
Device manager can show “FTDI CHIP” as the driver provider.
This means that, this driver can be installed by the installer provided in the package.
In most of the cases, the installer is not required and WinUSB driver gets installed automatically.
What we have observed is, the issue happens when the installer in the package is executed. The issue is due to GUID mismatch.
The installer package is using a different ID, and this was causing the issue.
We have updated the installer files to use the Microsoft default GUID so that the application can work independent of driver version.
The updated package has been uploaded to our SFTP server.
1. Please uninstall the existing drivers from device manager.
2. Use the drivers from updated package.
3. Install the drivers either from device manager or by using the installer in the package.
Please contact us if you would like to receive a beta of this update.
Best Regards,
FTDI Community
This issue has been root caused.
Device manager can show “FTDI CHIP” as the driver provider.
This means that, this driver can be installed by the installer provided in the package.
In most of the cases, the installer is not required and WinUSB driver gets installed automatically.
What we have observed is, the issue happens when the installer in the package is executed. The issue is due to GUID mismatch.
The installer package is using a different ID, and this was causing the issue.
We have updated the installer files to use the Microsoft default GUID so that the application can work independent of driver version.
The updated package has been uploaded to our SFTP server.
1. Please uninstall the existing drivers from device manager.
2. Use the drivers from updated package.
3. Install the drivers either from device manager or by using the installer in the package.
Please contact us if you would like to receive a beta of this update.
Best Regards,
FTDI Community