FTDI Community

General Category => Discussion - Software => Topic started by: dbell on March 24, 2019, 03:28:34 AM

Title: “FT600 Data Streamer” app opens FT601 device but not receiving FPGA
Post by: dbell on March 24, 2019, 03:28:34 AM

Our new FPGA is designed to send a continuous test pattern to FT601, which sends by USB to Windows 10 “FT600 Data Streamer” app.

“FT600 Data Streamer” GUI output…
Device at Index

• opened successfully!

Warning: Device is connected using USB 2 cable and/or through a USB 2 host controller!

Device Firmware Version: 0109!
D3XX Driver Version: 01030002 | D3XX Library Version: 01020006!


ERROR: Device can be opened but basic streaming failed!

DRIVER
FTDI FT601 USB 3.0 Bridge Device
version 1.3.0.2

HOST
Windows 10
Visual Studio 2017

Title: Re: “FT600 Data Streamer” app opens FT601 device but not receiving FPGA
Post by: FTDI Community on March 25, 2019, 02:45:51 PM

Hello,

I see that you are using either a USB 2.0 cable or USB 2.0 host. Can you try connecting to a USB 3.0 Host with a USB 3.0 cable to see if that makes any difference?

If you are still having problem please contact support1@ftdichip with a screenshot of your Configurator, so that we may review your setting and details of your FPGA.

Regards,
FTDI Community