FTDI Community

General Category => Discussion - Software => Topic started by: G40 on September 23, 2019, 12:45:42 PM

Title: Prog crashes on Windows 10
Post by: G40 on September 23, 2019, 12:45:42 PM
Hello,

Attempting to 'scan and parse' when using 'Prog' simply crashes on Windows 10.

The issue was previously raised here https://www.ftdicommunity.com/index.php?topic=39.msg698#msg698 (https://www.ftdicommunity.com/index.php?topic=39.msg698#msg698) and remains unsolved.

Can anyone advise please?

Title: Re: Prog crashes on Windows 10
Post by: FTDI Community on September 24, 2019, 04:26:37 PM
Hello,

This issue is caused by other HID class devices connected to the PC.
Did you try disconnecting everything (apart from mouse/keyboard)?

I have a beta for you to try to resolve the issue:

FT_Prog_v0.0.94.440 Installer.zip (ftp://u45902898-ide:Ftd1$erv@ftp.ftdichip.com/CES/FT_Prog_v0.0.94.440%20Installer.zip)

Can you please test this out and give us any feedback?

Thanks,
FTDI Community
Title: Re: Prog crashes on Windows 10
Post by: G40 on September 25, 2019, 01:46:29 PM
Looks like a major improvement. Finds all of the connected FTDI devices and no longer crashes when any number of NXP dev. boards are connected.

Much appreciated, thank you.
Title: Re: Prog crashes on Windows 10
Post by: Daniel Leiva on November 28, 2019, 02:26:41 PM
Hello,

This issue is caused by other HID class devices connected to the PC.
Did you try disconnecting everything (apart from mouse/keyboard)?

I have a beta for you to try to resolve the issue:

FT_Prog_v0.0.94.440 Installer.zip (ftp://u45902898-ide:Ftd1$erv@ftp.ftdichip.com/CES/FT_Prog_v0.0.94.440%20Installer.zip)

Can you please test this out and give us any feedback?

Thanks,
FTDI Community

This fixed the issue for me on Windows 10 64bit