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Author Topic: Software Questions for Windows Multipoint Server 2016  (Read 102 times)

SHS

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Software Questions for Windows Multipoint Server 2016
« on: May 20, 2019, 12:47:04 AM »

Hello,

We are using the Windows Multipoint Server 2016 OS and the zero client system.
It is using a board called COEDino on the zero client station.
Repeating the process of connecting and removing a codeino to the Zero Client station results in a "blue screen" on the server.
Can I get Windows Multipoint Server 2016 OS software(driver)?

Thanks.
Best Regards,
Hyunseop Shin
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Re: Software Questions for Windows Multipoint Server 2016
« Reply #1 on: May 20, 2019, 10:15:26 AM »

Hello,

I’m not familiar with the product that you are using.  Since this is not one of our products, although it may utilise our device, It is difficult to offer any support on it as FTDI cannot control how the USB ICs are used and has no knowledge of the entire product.

Product Manufacturers are responsible for supporting end-users of their products, so you will need to contact the manufacturer directly.  Please see the following document for reference:
http://www.ftdichip.com/Support/Documents/TechnicalNotes/TN_102_OEM_Technical_Support_Requirements_for_FTDI_Products.pdf.

With that said however, if they are using our default driver then you may want to try using our latest driver v2.12.28, which is available on our website here:

http://www.ftdichip.com/Drivers/D2XX.htm

You can download the setup executable by clicking on this link. Once installed you should be able to plug in your device and the driver will install. Have a look at our Installation guides here http://www.ftdichip.com/Support/Documents/InstallGuides.htm for further information.

I’m sorry I could not be of further assistance.

Regards,
FTDI Community
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